This Privacy Policy explains what personal information jolyph collects from players in the Philippines, how it is used, and the steps taken to keep it secure. By registering an account or using the platform, you agree to the practices described here.
When you register an account on jolyph, we collect the personal details you provide during the sign-up process. This includes your full name, date of birth, email address, mobile number, and your preferred payment method details. We also collect a government-issued identification document to verify your identity and confirm that you meet the minimum age requirement of 18 years old, as required for all players in the Philippines. During normal use of the platform, we automatically collect technical data such as your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect unusual account behaviour, and improve the overall experience for Filipino players. We may also collect information about the games you play, the bets you place, and the transactions you make, all of which are necessary to operate your account correctly and process your PHP deposits and withdrawals.
We collect your name, date of birth, email address, mobile number, and residential address when you create your jolyph account. This information is required to set up your account, verify your identity, and comply with applicable regulations in the Philippines. Without this data, we are unable to open or maintain an account for you. All registration data is stored securely and accessed only by authorised personnel.
To process your PHP deposits and withdrawals, we collect payment method details including e-wallet account references and bank transfer information where applicable. We do not store full card numbers or sensitive authentication credentials on our servers. Transaction records are retained for the period required by applicable financial regulations. This data is used solely to process your payments and to comply with anti-money laundering obligations.
Each time you access the platform, we automatically collect your IP address, device identifiers, operating system, browser type, and session timestamps. This data is used to protect your account from unauthorised access, to diagnose technical issues, and to ensure the platform performs correctly across all devices used by players in the Philippines. Technical logs are retained for a limited period and are not used for marketing purposes.
We record details of the games you play, the bets you place, the outcomes of those bets, and your overall account activity. This data is used to settle bets accurately, to calculate and credit any winnings to your account, and to monitor for patterns that may indicate problem gambling. Gaming activity records also allow our responsible gaming tools to function correctly, helping Filipino players stay in control of their activity at all times.
The personal data we collect is used exclusively to operate your account, process your transactions, verify your identity, and comply with the legal obligations that apply to the jolyph platform in the Philippines. We do not sell your personal information to third parties for marketing or advertising purposes under any circumstances. Access to your data within the organisation is restricted to staff members who need it to perform their specific job functions, such as account verification, payment processing, and customer support. We may share limited data with trusted third-party service providers who assist us in operating the platform, such as payment processors and identity verification services, but these providers are contractually bound to handle your data securely and only for the purposes we specify. In circumstances where we are required by law or by a regulatory authority to disclose your information, we will comply with that obligation while taking all reasonable steps to protect your privacy interests.
jolyph does not sell, rent, or trade your personal information to any third party for commercial or marketing purposes. Your data is used only to operate your account and fulfil our legal obligations. Any third-party service providers we work with are carefully vetted and are required to maintain the same standard of data protection that we apply internally. If you have concerns about how your data is being used, you can contact our support team through your account dashboard at any time.
Your data is used to create and manage your account, process login requests, and maintain your account history including deposits, withdrawals, and gaming records.
Technical and behavioural data is analysed to detect suspicious activity, prevent unauthorised account access, and protect the integrity of the platform for all Filipino players.
We retain and process certain data to meet our obligations under applicable Philippine law, including identity verification requirements and financial transaction record-keeping rules.
As a player based in the Philippines, you have rights in relation to the personal data that jolyph holds about you. You may request access to the information we hold, ask us to correct any inaccuracies, or request that we delete your data in circumstances where we no longer have a legal basis to retain it. You also have the right to object to certain types of processing and to request that we restrict how we use your data while a dispute is being resolved. To exercise any of these rights, please contact our support team through your account dashboard. We will respond to all data requests within a reasonable timeframe and will ask you to verify your identity before processing any request that involves accessing or modifying your personal information.
The jolyph platform uses cookies and similar technologies to maintain your session, remember your preferences, and analyse how the platform is used. Essential cookies are required for the platform to function and cannot be disabled. You may manage non-essential cookies through your browser settings at any time. Disabling certain cookies may affect the functionality of some features on the platform. We do not use third-party advertising cookies or share cookie data with external marketing networks. For more information about how we use cookies, contact our support team through your account dashboard.
Last updated: 2025. For questions about this Privacy Policy, visit the FAQ page or review our Terms and Conditions.
Our FAQ page covers the most common questions from Filipino players. If you are ready to get started, create a free account and enjoy a secure, mobile-friendly experience in the Philippines.